An adult must be available at the delivery address to carefully check the unloading of your skylight, the product itself, sign and acknowledge receipt in a safe and satisfactory condition.
Please report any defects immediately upon delivery to our Customer Services department.

For boxed products, you are only required to sign for the packaged goods received. If no-one is available to accept delivery of your skylight, a re-delivery charge of £50 per pallet will apply.